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Popular topics
Getting started
Account & Login
Report Anti-Competitive Behavior
Privacy & Consent
Billing & Invoices
Troubleshooting
Quick troubleshooting
Before you contact us
- Check your network connection or try a different browser.
- Clear cache/cookies and reload the page.
- Disable extensions (ad-blockers, script blockers) temporarily.
- Try an incognito/private window to rule out cached issues.
Attach helpful details
- URL, time of issue, and steps to reproduce.
- Screenshots or short screen recording.
- Error messages (copy/paste text if possible).
- Your browser + OS version.
Frequently asked questions
Use the registration page. Confirm your email, then sign in.
Try password reset. If email doesnât arrive, check spam/filters. Still stuck? contact support.
Yes. You can email reports@faircomp.trade from a new address or use our form without personal details. Include facts, dates, companies, and any documents.
Invoices are available in your account billing area. If you need a copy with VAT details, email support.
Joomlaâs âEmail Cloakingâ plugin obfuscates emails to reduce spam. If youâre embedding raw emails in custom HTML, consider using a contact link or disabling cloaking on that article only.